Refund and Cancellation Policy
Last Updated: April 15, 2026
1. Scope
This policy applies to orders, cancellations, reversals, refunds, and chargeback-related handling on BuyingHeaven.com.
2. Product and Service Refunds
Eligibility for refunds depends on product type, seller policy, legal requirements, shipping/fulfillment status, and any mandatory consumer rights.
3. Donation / Mission Allocation Handling
If a transaction includes mission allocations or donation-related components, reversals may affect the split settlement and related acknowledgment status. Refunds do not automatically create a tax-deductible event.
4. Chargebacks
We may suspend payouts, freeze related funds, or request additional information while a chargeback or payment dispute is under review.
5. Cancellation Timing
Orders or service sessions may be cancellable only before a specified stage of fulfillment or scheduling.
6. Contact
For refund or cancellation inquiries, please use the contact information provided on the Platform’s Contact page.